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How To Access Your Unit at GB Storage
How to access your unit at GB Storage
You've booked a storage unit! What happens now?
After you have made a booking, you'll receive an email to confirm a unit has been reserved for your chosen move in date.
You will be asked to finish set up of your account and complete our online check-in.
WHAT DO I NEED TO COMPLETE ONLINE CHECK-IN?
You will be asked to provide and upload a form of identification, proof of address and a copy of your contents insurance documents (if you are not taking insurance with GB Storage). You will also be asked to read and sign a monthly contract.
HOW TO I GET ACCESS TO MY UNIT?
At GB Storage, you enter the facility and your unit using your mobile phone. The day before your move in date, you will receive a text message with instructions on how to set this up. You will need to download the Noke Smart Entry app from either the Apple or Android stores.
HOW DO I DOWNLOAD THE APP?
Follow the instructions on the text message sent to you, which will take you to the Apple or Android app stores. The message will contain a temporary password for you to sign in to the app.
HOW DO I SIGN IN TO THE APP?
You will be asked to enter your mobile number (minus the zero). This is the number that you provided during the booking process. You will then be asked for your 6 digit pin from the text message you received.
I CANNOT FIND MY 6 DIGIT PIN?
If you have lost or misplaced your 6 digit pin, you can select the option “Reset Password” and a new 6 digit pin will be sent to your mobile device. You can then use this, along with your mobile number, to sign in.
WHAT HAPPENS AFTER I SIGN IN?
You will be asked to confirm your contact details and to create a new password. Please choose something that you will remember as you will need this to sign in to the app in the future.
HOW DOES THE APP WORK?
The App uses Bluetooth and location services on your mobile device to open the doors at the facility. You can use the app to open the Entrance Shutter, main door and your own unit.
WILL I BE THE ONLY ONE WITH ACCESS TO MY UNIT?
Yes, you will have sole access to your unit. Should you wish to share entry with a family member, friend or a removal company, you can do this in the app.
WHY WON’T THE GATES/DOORS/UNIT DOOR OPEN FOR ME?
If it is after 10pm and before 6:30am, the doors are only set to allow exit. Please ensure that you have Bluetooth and Location Services turned on on your mobile device. We also recommend signing in and out of the app. If you are still having problems please call 0161 503 3381.
GB Storage Ltd
Self-Storage in Shaw, Oldham
www.gbstorage.co.uk
Convenient for Shaw, Royton, Newhey, Milnrow and Oldham Surrounding Areas
After you have made a booking, you'll receive an email to confirm a unit has been reserved for your chosen move in date.
You will be asked to finish set up of your account and complete our online check-in.
WHAT DO I NEED TO COMPLETE ONLINE CHECK-IN?
You will be asked to provide and upload a form of identification, proof of address and a copy of your contents insurance documents (if you are not taking insurance with GB Storage). You will also be asked to read and sign a monthly contract.
HOW TO I GET ACCESS TO MY UNIT?
At GB Storage, you enter the facility and your unit using your mobile phone. The day before your move in date, you will receive a text message with instructions on how to set this up. You will need to download the Noke Smart Entry app from either the Apple or Android stores.
HOW DO I DOWNLOAD THE APP?
Follow the instructions on the text message sent to you, which will take you to the Apple or Android app stores. The message will contain a temporary password for you to sign in to the app.
HOW DO I SIGN IN TO THE APP?
You will be asked to enter your mobile number (minus the zero). This is the number that you provided during the booking process. You will then be asked for your 6 digit pin from the text message you received.
I CANNOT FIND MY 6 DIGIT PIN?
If you have lost or misplaced your 6 digit pin, you can select the option “Reset Password” and a new 6 digit pin will be sent to your mobile device. You can then use this, along with your mobile number, to sign in.
WHAT HAPPENS AFTER I SIGN IN?
You will be asked to confirm your contact details and to create a new password. Please choose something that you will remember as you will need this to sign in to the app in the future.
HOW DOES THE APP WORK?
The App uses Bluetooth and location services on your mobile device to open the doors at the facility. You can use the app to open the Entrance Shutter, main door and your own unit.
WILL I BE THE ONLY ONE WITH ACCESS TO MY UNIT?
Yes, you will have sole access to your unit. Should you wish to share entry with a family member, friend or a removal company, you can do this in the app.
WHY WON’T THE GATES/DOORS/UNIT DOOR OPEN FOR ME?
If it is after 10pm and before 6:30am, the doors are only set to allow exit. Please ensure that you have Bluetooth and Location Services turned on on your mobile device. We also recommend signing in and out of the app. If you are still having problems please call 0161 503 3381.
GB Storage Ltd
Self-Storage in Shaw, Oldham
www.gbstorage.co.uk
Convenient for Shaw, Royton, Newhey, Milnrow and Oldham Surrounding Areas